Delivery & Returns

FREE Worldwide Delivery for orders over £60

UK - £4.50 (FREE OVER £60)

EUROPE - £8 (FREE OVER £60)

REST OF THE WORLD - £10 (FREE OVER £60)

Sending art in the post is a tricky business, but you can rest assured we have 10 years experience packing prints for delivery.

Our prints come wrapped in kraft paper inside a sturdy, 2mm thick cardboard postal tube with sealed ends.

We ship with Royal Mail and aim to deliver our prints to the UK within 5-7 working days. International orders may take longer depending on the location.

We have listed the countries we currently ship to below.

ANDORRA
AUSTRALIA
AUSTRIA
BELARUS
BELGIUM
BOSNIA
BULGARIA
CANADA
CROATIA
CYPRUS
CZECH REPUBLIC
DENMARK
ESTONIA
FAROE ISLANDS
FINLAND
FRANCE
GERMANY
GIBRALTA
GREECE
GUERNSEY
HOLLAND
HONG KONG
HUNGARY
ICELAND
IRELAND
ISLE OF MAN
ITALY
JAPAN
JERSEY
LATVIA
LIECHTENSTEIN
LITHUANIA
LUXEMBURG
MACEDONIA
MALTA
MONACO
MONTENEGRO
MEXICO
NEW ZEALAND
NORWAY
PAKISTAN
POLAND
PORTUGAL
ROMANIA
RUSSIA
SCOTTISH HIGHLANDS
SERBIA
SINGAPORE
SLOVAKIA
SLOVENIA
SOUTH AFRICA
SPAIN
SWEDEN
SWITZERLAND
UAE
USA

 

Returns

We have a 30 day return policy for products purchased at Ink & Drop. This means that you have the right to revoke your purchase by returning the product within 30 days of the date you took receipt of the ordered product. Please note that our customisable, personalised products are non-refundable unless damaged or faulty.

We will reimburse to you all payments received from you, minus the costs of delivery which we cannot refund.

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than –
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

In all cases the items returned must be in their original condition and the goods are your responsibility until they reach Ink & Drop, please ensure you package your return using the original packaging to prevent any damage to the items.

We do not offer a free returns service, and suggest you use a recorded method of carriage to return the goods, as we cannot be held responsible for items lost or delayed in transit on the way back to us. 

Please return any orders to:
Ink & Drop
123 Kingsway N
Team Valley Trading Estate
Gateshead
Tyne & Wear
NE11 0JH
UK