Delivery & Returns
UK - £3 (FREE OVER £28)
EUROPE - £8 (FREE OVER £50)
REST OF THE WORLD - £10 (FREE OVER £50)
Sending art in the post is a tricky business, but you can rest assured we have 10 years experience packing prints for delivery.
Our prints come wrapped in kraft paper inside a sturdy, 2mm thick cardboard postal tube with sealed ends.
We ship with Royal Mail and aim to deliver our prints to the UK within 5-7 working days. International orders may take longer depending on the location.
Free UK Shipping on orders over £28
If you are within the UK you don’t need to worry about any P&P charges, we will send your prints for free on orders over £25!
Worldwide Delivery - FREE on orders over £50
Fear not, we send our art prints all over the world! When you choose your country at checkout, you will see your shipping rate applied.
We have listed the countries we currently ship to below.
| ANDORRA AUSTRALIA AUSTRIA BELARUS BELGIUM BOSNIA BULGARIA CANADA CROATIA CYPRUS CZECH REPUBLIC DENMARK ESTONIA FAROE ISLANDS FINLAND FRANCE GERMANY GIBRALTA GREECE GUERNSEY HOLLAND HONG KONG HUNGARY ICELAND IRELAND ISLE OF MAN ITALY JAPAN |
JERSEY LATVIA LIECHTENSTEIN LITHUANIA LUXEMBURG MACEDONIA MALTA MONACO MONTENEGRO MEXICO NEW ZEALAND NORWAY PAKISTAN POLAND PORTUGAL ROMANIA RUSSIA SCOTTISH HIGHLANDS SERBIA SINGAPORE SLOVAKIA SLOVENIA SOUTH AFRICA SPAIN SWEDEN SWITZERLAND UAE USA |
Hassle Free Returns
We have a 30 day return policy for products purchased at Ink & Drop. This means that you have the right to revoke your purchase by returning the product within 30 days of the date you took receipt of the ordered product. Please note that our customisable, personalised products are non-refundable unless damaged or faulty.
We will reimburse to you all payments received from you, including the costs of delivery. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than –
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
In all cases the items returned must be in their original condition and the goods are your responsibility until they reach Ink & Drop, please ensure you package your return using the original packaging to prevent any damage to the items.
We do not offer a free returns service and we suggest you use a recorded method of carriage to return the goods as we cannot be held responsible for items lost or delayed in transit on the way back to us. We recommend using a Hermes Parcel Shop https://www.myhermes.co.uk/parcelshop-finder
Please return the order to:
Ink & Drop
22 Leazes Park Road
Newcastle
NE1 4PG
UK